Swiss Chalet Rotisserie & Grill

Reviews about Swiss Chalet Rotisserie & Grill

• 1 / 5

  By Perry Keung
  HORRIBLE. No wonder it's 1/2 empty at 630pm on a Saturday. The other bad reviews tell the story. Really sad to see such a poorly managed restaurant. I've been there 2x in the past 2.5yrs and both times have been such bad service. I recall the first time a manager named Todd spoke to us and he was clueless as to how to run a restaurant: seems like nothing has changed. Appetizers aren't done until after entrees come. Side order of shrimp was missed by the kitchen. The server confirmed that he had our order right and continually blamed the kitchen for the mistakes. This place is an embarrassment to Swiss Chalet.
  February 17, 2017
• 3 / 5

  By Ronnie Fuentes
  We had the dark-meat quarter chicken dinner. The chicken tasted great, but the portion was surprisingly small compared to the size of the rotisserie chickens you get from supermarkets. However, our server was friendly and attentive. Since we weren't full, we had room for dessert. The chocolate fudge cake was awesome!
  December 27, 2016
• 1 / 5

  By Alexis Doss
  Worst service I have ever received. The food was also terrible. I hope all the locations aren't as bad as this one!
  December 14, 2016
• 1 / 5

  By bob gifford
  I think this was my worst experience ever in a restaurant. Not a happy birthday at all. The poor server was sooo embarrassed, I almost felt bad for her. The manager wouldn't even come to our table to listen to our (many) complaints. There was a bone (actually a whole joint) in my sandwich that almost pierced my mouth. Things forgotten... Things cold... But the absolute worst was the utter disregard of the manager... Swiss Chalet corporate needs to step in. From the sound of it, this store is giving the whole brand a bad name.
  November 21, 2016
• 4 / 5

  By Doug L
  Basic Swiss Chalet. Baked potato a bit undercooked. Gluten Free options on the menu.
  September 08, 2016